The Scorecard Trap
Most leaders know how to hit a number. Fewer stop to ask what they gave up to get there. This week: Goodhart's Law, and why the best parts of your culture rarely show up on a spreadsheet.
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Most leaders know how to hit a number. Fewer stop to ask what they gave up to get there. This week: Goodhart's Law, and why the best parts of your culture rarely show up on a spreadsheet.